Tag Archives: clients

Is she your client, customer, or prospect?

The way you apply the Code of Ethics to your business may depend on whether someone is your client, a customer, or a prospect. For instance, Article 1 says you should treat all parties honestly, but you must do more … Continue reading

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5 benefits of saying “no”

The customer isn’t always right. And Mickey Lackey, broker/owner at Key City Realty in Abilene and instructor at KeySkills Real Estate Training, believes that being able to say “no” when appropriate is an important skill that not everyone has. Her … Continue reading

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Why you might say no to working with a client

Not every client is going to be the right fit for you. Watch the latest Texas REALTOR® Magazine Minute for some advice about the benefits of saying no to working with a potentially difficult client.

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How to disagree with a client

As a REALTOR®, you’ve pledged to protect and promote the interests of your clients—and sometimes that means having to disagree with them. Disagreeing too forcefully or with the wrong attitude may sour your relationship. Being too deferential may lead to … Continue reading

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