Tag Archives: communication

Negotiations stalled? It’s time to ditch emails and texts

If you need more proof that in-person conversations are more powerful than a written message, here it is: how you communicate matters when you and other parties disagree. A recent study found those who expressed an opposing opinion via video … Continue reading

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3 ways to make your meetings more productive

If you want agents to attend regular office meetings, make sure they’re getting something out of them. Have a clear purpose and agenda. Define what you want to accomplish in the meeting, prioritize the items you need to address, and … Continue reading

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Why your emails are less persuasive than you think

You may be a natural influencer or a fantastic writer, but research shows you’re probably overestimating your persuasion abilities via email and underestimating an in-person request. It all comes down to trustworthiness, which is more readily conveyed through your nonverbal … Continue reading

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Don’t be seen as a spammer when sending marketing emails

Everyone complains about too much email, but it’s still an effective way to reach prospects and clients. If you’re sending marketing emails, get in the habit of including these items in your messages to avoid being seen as a spammer: … Continue reading

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5 basics of persuasion

Persuasion is part of your job, whether you’re convincing someone to work with you or explaining why the seller should accept your buyer’s offer. Here’s how to be more persuasive. Build a relationship of trust from the start. If people … Continue reading

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How to handle a bad online review

It doesn’t matter how professional you are; it’s impossible to please everyone. If you get a negative review, here’s how to handle it. Breathe Before you “set that person straight,” take a few minutes to collect your thoughts and get … Continue reading

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Why you should write emails like your mom is reading them

Your email is not private. Messages can be hacked through phishing attacks or forwarded along without your knowledge or consent. Write your emails as if your entire conversation is public and will be read by your broker, clients, other agents—even … Continue reading

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